TERMS AND CONDITIONS OF AFRICAN GATES TOURS AND SAFARIS
Reservations and Payments.
A deposit of 40% of the total tour price is required at the time of booking a tour. The remainder of the total quoted tour price is due 15 days before the departure date. If your reservation is made within 60 days of departure, the entire cost of the trip must be paid on confirmation. Accepted methods of payment include cash or wire transfer.
Cancellations and Refunds.
For those clients who wish to cancel without postponing , cancellations received in 60days - 30days prior to departure will be subjected to the loss of deposit. Cancellation received 30 days or less prior to departure will be subjected to the following forfeit fee;
- 29 - 16 days 60% of tour cost
- Less than 16 days 100% of tour cost
No refunds are given for:
- Lost travel time or substitution of facilities and/or accommodations
- Itineraries ammended after departure
- Not appearing for any accommodation, tour, game viewing or other booked activities and/or cutting short the booked itinerary for any reason.
Accommodations.
All quoted tour prices include accommodations based on double or triple occupancy. There is a supplemental fee for single occupancy accommodations. In some lodges ,children of certain age are not permitted unless where advised accordingly.
Baggage.
You may take along two normal size pieces of luggage, not exceeding a total of 44lbs per person. On charter flights in Africa the baggage allowance may be less. Arrangements have been made for safe storage while on tour. However, all baggage is at the tour member’s risk whilst on tour. We highly recommend baggage insurance.
Gratitude, Taxes and Entrances Fees.
Charges for hotel taxes are included, as well as game park entrance fees and to all wildlife reserves included in the itinerary. In Africa, tips to driver-guides and escorts are not included and are at your discretion, through unavoidable.
Not Included in Quoted Tour Prices.
The following items are not included in quoted tour prices: costs of obtaining passports or visa, personal expenses such as beverages, laundry and room service, gratuities to your safari escort, camp staff, driver-guides, excess baggage fees, communication charges, airport departure taxes, meals not specified in your itinerary, any airfaces unless where specifically and clearly mentioned otherwise.
Insurance.
We strongly recommend you protect yourself with short-term travellers insurance policy to cover baggage, loss, accident, medical emergencies and trip cancellation.
Limitations of Liability.
African Gates Tours and Safaris, its Owners, Outfitters, Agents and Employees gives notice that they act only as agent for the owners, contractors and suppliers providing means of transportation and/or all related travel services and assumes no responsibility whatsoever for injury, personal illness, loss or damage to person or property in connection with any service resulting directly from, act of God, detention, annoyance, delays, expenses arisings from quarantine,strikes,theft, pilferage,force majeure, failure of any means of conveyance to arrive or depart as scheduled, civil disturbances, terrorism, government restrictions or regulations, and discrepancies or changes in hotel services in which it has no control.
African Gates tours and safaris and/or its local operators reserve the right to make reasonable changes in the itinerary when deemed advisable for the comfort and safety of passengers, which includes but is not limited to: the substitution of hotels, alterations of the itinerary, and reserving the order of places to be visited. African Gates Tours and Safaris and its local operators, their tours and/or suppliers of services, and other co-operating agencies reserve the rights to refuse individuals from a safari without refund who acts in a manner which is unsafe for themselves, or inconsiderate or unsafe to fellow travellers, and/or who ignores the requests of their guide(s) to act in a safe and responsible manner. On advancements of deposit of African Gates Tours and Safaris, the depositor agrees to be bound by the above described terms and conditions.
African Gates Tours and Safaris hereby notifies all passengers that any matter or cases relating to any tour is subject to/or governed by the rules of the country to which it takes place and no other country.
Risks
African Gates Tours and Safaris draws your attention to the fact that there are certain inherent dangers involved with the adventure travel,and the client accepts them at his/her own risk. It is however advisable to take travel insurance and a separate baggage loss before arrival to Kenya.